"Journalism is the act. Newspapers are the artifact."

The past week was flush with conversation (ie, Tweets and blog comments) about Clay Shirky's rousing blog post Newspapers and Thinking the Unthinkable.

Read it. Read it in its entirety.

One comment on the post from Mark Bertils that won't leave my head is "Journalism is the act. Newspapers are the artifact."

I make a habit of looking up known definitions in the dictionary (and I do mean digital not the heavy tome I have here at my desk) because I find additional thought-provoking but commonly-known information. While reading the definitions of newspaper and newsprint I am reminded that the essence of the newspaper business is timeliness. Why were evening editions so popular in the 1950s and early 60s? For the same reasons that Twitter and RSS newsfeeds are so popular now. Timeliness.

I do lament the demise of print and I don't like seeing my Google news alerts on this topic competing with my spam folder in terms of volume. But I am heartened by the fact that journalism, reporting, writing, editing, authoring, these beautiful professions whose fundamental job is the exchange of thoughts from one mind to another, are not going away.

The eBook Challenge

EBookChallenge Yes, it looks and sounds like a fun new game but it's actually quite a confusing landscape. And the image depicted here is a simplified version of starting points, formats, stores, readers, devices and their loose connections.

I'm still catching up from last week's Tools of Change for Publishing conference where the big takeaway was 2009 is the year of the ebook.

What I want to know is are publishers prepared? Which ebook format is best for you? Do you distribute to all devices or just one? How do ebooks fit into your multi-channel publishing workflow?

I can hardly wait for 2010 to see who comes out the winner. Stay tuned.

RSuite CMS provides loud and clear answer for Audible.com

We are often asked by publishers to describe the real business impact RSuite CMS has on our clients. Along with my previous post on Blood-Horse Publications, Audible.com is another client that has leveraged the power of RSuite to realize its business goals.

Audible, Inc., an Amazon.com, Inc. subsidiary, is the leading provider of premium digital spoken audio information and entertainment, on the Internet.

In early 2007 Audible.com launched an aggressive project to revamp their entire metadata program to better manage and process the metadata files they receive from their publishing partners.This program had the following business objectives to meet:

  • Ensure error-free metadata by using publisher or publisher aggregators as the source of data, and by developing new tools to drive, search, browse, and publish to store functions off this sourced data.
  • Ensure the ability to identify Audible products on partner sites by providing ISBNs that correspond to the downloadable digital binding with each product in feeds to partners, wherever and whenever possible.
  • Reduce the occurrences of human error by automatically populating data into web site databases, from the sourced data.
  • Improve findabilty, searchability, and marketability of products by standardizing keyword, category, authors, contributors, and publishers.
  • Improve royalty systems by making contract entry a requirement for any product being pushed to an Audible site.

During a 4-week proof of concept (POC), RSuite was configured to prove out several use cases:

  1. Leverage RSuite’s workflow tool to ingest ONIX feeds and audio files
  2. Apply additional metadata (both manually and automatically)
  3. Distribute the appropriate content packages to target delivery sites.

During this stage many business rules were also documented that were applicable to improving Audible's business opportunities. After a successful POC, Audible.com selected RSuite for its metadata and aggregation solution.

RSuite became the framework upon which Audible crafted solutions to meet all its requirements: workflow, business rules validation, content aggregation and delivery. In 6 months, RSuite was configured and implemented to become Audible's workflow tool, which enables seamless transfer of content from publisher feeds to web site-ready files.

Now after using RSuite for over a year, Audible has realized its goals of integrating a tool that would satisfy the business objectives and show a return on investment quickly. As Art Zegarek, director of data architecture told our team, “RSuite has become a very critical system very fast!" It is satisfying to know that RSuite is helping an aggregator such as Audible.com meet its business objectives every day.

Kindle 2.0 release on Monday...

New York Times blog says that Kindle 2.0 will be release on Monday.  That will be exciting for Tools of Change conference-goers.

"Barbarians at the gate?" NFAIS Conference

I was highly interested with the title of the upcoming 51st Annual NFAIS Conference.  Quoting from the brochure: "Barbarians at the gate?  The impact of digital natives and emerging technologies on the future of information services"  Essentially the gist of the subsequent write-up is that those who were born in the digital era and have almost exclusively known digital communications, are getting ready to storm the world and start driving the information technology revolution from inside companies and organizations (presumably the way they have with consumer communications). 

How perfect.  This is what all of us in the publishing technology community have been waiting for and have started to see out there in the last few years.  It means that it is less and less important for the publishing technology revolution to be driven by the visionary technical whizzes.  Less problematic to convincing companies to adopt more and more advanced digital workflows and systems.  As the 'digital natives' come into their own, demand for better systems is beginning to drive things.  What a great thing to happen in publishing technology!  Of course this process proceeds differently in different publishing verticals, with more scientifically oriented (e.g. technical) companies already there.  But now we can expect the non-science oriented publishing to come aboard. Magazine and book publishers should be coming around, and goodness knows, we have been waiting for this moment in educational publishing - the slowest of publishing verticals to change. 

Start With XML Conference

Attended the Start with XML conference on Tuesday and am happy to report it was excellent!  This bodes well for the next O'Reilly conference - Tools of Change, where we will have a booth and where our own Lisa Bos will be speaking.

There were a lot of highlights for a single day.  The morning keynote by David Young, Chairman & CEO of Hachette Book Group USA was an engaging overview of why to start with XML. (All presentations are on the Start with XML conference site, though some may miss something without the talk).

Several presentations by top production leaders were also interesting.  In particular, I'd like to point out the accomplishments of Rebecca Goldthwaite's team at Cengage Learning in developing standardized design that does not appear standardized(!).  Amazing that so many strikingly different appearances can be auto-generated from XML and layout templates.  It just goes to show that their design teams 'get it' and more importantly, that design teams in general can remain highly creative in the world of XML.  Take this to heart people!

But the presentations were all very good.  If I start mentioning all the good ones, then I'll be mentioning everyone.  I think this may indicate a watershed year - the number of people who have quality knowledge of the business, technology and people issues in developing an XML workflow is potentially reaching critical mass.  Perhaps we are ready to move forward in publishing after all.  If Start with XML is any indication, then the larger Tools of Change conference will be a watershed event this year.  It's a very exciting time.


"XML is like air"

I overheard a co-worker saying "XML is like air" the other day. After an initial chuckle, I find myself thinking about this statement a lot. While I agree that XML is ubiquitous I know there are many authors, editors, and production editors who still think XML is mysterious and something for the IT people.
O'Reilly Media's Start With XML project is a must read for anyone who is not breathing XML. You'll find out why you should care about XML and discover ways to implement XML upstream in your environment.

A coffee, donut, and some Proust....to go

My colleague shared an interesting quote from today's Outsell newsletter:

Reading on mobile phones is becoming more common both in the US and abroad. "Literature on mobile phones is massive in China," says general manager of Penguin China, Jo Lusby. "The tube is so packed in Beijing you can't physically open a book, so everybody is reading on their mobiles."

Achieving automation: InDesign/InCopy to XML

InDesign and InCopy are built for desktop publishing - giving great power to design and editorial.  This is all great news.  However, it makes exporting XML rather tricky - particularly the development of fully automated XML exports.  Sure you can capture XML coming out of these applications, but can you really push that XML into your CMS without having text processing look at it? 

We've looked at this over many projects and the key issue is, of course, the discipline required by each group in the process.  If they don't follow the rules, then their content might not match what your CMS is looking for.  A deck must be labeled as a deck somehow.  Likewise, a B-Head or run-in head must be labeled appropriately. There are also customer or genre specific structures and metadata that must be maintained - with paragraph or character styles (or one of several other techniques).

The point is that you can't look over everyone's shoulder.  Styling and other structure related errors are bound to creep into your content on occasion.   If you only want to accept well structured XML, then you need the capability to automatically identify errors and only ingest acceptable documents.

While you can create scripts to QC the content during production, this poses a scripting update problem every time you want to change your format structure (every time you do a redesign, perhaps).  And while scripting is extremely powerful in CS2 & CS3, it is pretty low level stuff and time consuming to produce anything complicated.  It is also problematic if you don't have a specialist on staff.  Better to write scripts once and move QC somewhere else.

So what to do?  One solution is a Schema (or DTD) validation technique that allows this QC operation to proceed during an automated export.  The Schema will be more restrictive than just looking at Adobe structures - it will overlay structures specific to your content.  And while updating a schema requires some technical knowhow, it is more straight forward and much faster than updating scripting of any kind.  The reason, of course, is that this is what Schemas are meant to do well.

Using a Schema to validate InDesign/InCopy content can detect a surprising number of human errors with styling and other structuring techniques.  Not all errors, but it can do a solid job if your content is moderately complex.  Content flows into an interim format and is validated before being transformed into its final form in your CMS.  This means that valid content can be fully automated from InDesign to the CMS.  Invalid documents can be automatically siphoned off for review and correction by production.  Users can then be retrained if necessary.

Beats checking every exported document ad nauseum, doesn't it?  Especially at 2am.

An interesting content experiment

German publisher Bertelsmann is publishing "The One-Volume Wikipedia Encyclopedia" in print. The book will go on sale in September for 19.95 euros. The initial print run is anticipated to be about 20,000 copies and Bertelsmann agreed to pay one euro per copy sold for use of the Wikipedia name.

“We think of it as an encyclopedic yearbook,” Dr. Beate Varnhorn [editor in charge of Bertelsmann’s reference works] said, leaving open the possibility of new editions if the 2008 version is successful.

It will be interesting to see what happens this fall.

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