How to get the most from your enterprise software application

Posted by Heather Dianno on Jan 30, 2017 1:59:13 PM


Keith Lawrenz Video Thumbnail - links to https://www.youtube.com/channel/UCwJP1j3YLYTjT5jtVnmh4Fg

After seeing the updated interview with Keith Lawrenz of SAGE, I just had to comment.  As an RSI Project Manager, I’ve seen first-hand the amazing results SAGE has achieved with RSuite:

  • Processing and delivering 5 times as much content as 10 years ago, with almost no added staff
  • Ingesting, validating, and delivering 140,000 items each month
  • Managing and supporting 1.8 million journal articles, more than 10,000 books, and all the graphics for those books, using 3 different DTDs.

Yes, RSuite is a fantastic technology, but it takes more than good technology to get these types of results.  Here’s an inside look at what this exceptional organization does to get the most from its investment.

RETHINK

When conducting an upgrade project, it usually seems to make the most sense to migrate the old to the new and move on—making as few changes as possible and focusing on getting it done.

But that’s not how it works at SAGE.  They see an upgrade as an opportunity to re-envision workflows, to relentlessly pursue new and better ways to use the system.  The team at SAGE talks to the business, monitors key industry trends, and re-thinks everything.

As a result, SAGE is always ready for the next new initiative.  Here are a few recent examples, all empowered by the RSuite team and technology:

  • Changing client-facing platforms with minimal effort, thereby saving more than $1,000,000
  • Reusing content created for other purposes to generate new eBooks with zero manual intervention
  • Launching a new revenue stream like SAGE video
  • Packaging all the articles related to a single topic from all 1000 journals (summarized by journal and summarized by year) in less than an hour

PARTNER

It’s most common for IT to take the role of “customer,” always following and reacting to the product roadmap of the vendor.  However, SAGE views itself as a “partner” and works side-by-side with RSI at all times.  The RSuite team at SAGE has learned the system inside-out and stays active in the community.  SAGE wants RSI to be successful, so its people speak at our events, invite us to speak at their events, and travel across time zones to attend our annual user conference.

And they give us great quotes:

  • "RSI and RSuite have grown with SAGE." (Keith Lawrenz)
  • "RSuite has made some of our time-consuming and manual processes automated with an added layer of quality control." (Sal Hewavita)
  • "RSI has been able to meet our changing needs over the last ten years. The staff at RSI listen, respond and work with us to successfully meet the needs of our business." (Tracey Ryan)
  • "I like that RSuite workflows automate what I don’t have to do, RSuite UI allows me to efficiently accomplish what I cannot automate, and RSuite professional services helps me to know the difference." (John Cooper)

EMPOWER

Finally, SAGE sets itself apart in that team members are always empowered to make decisions. Teams work best when they are staffed by a small number of people who can represent the company’s needs. SAGE has dedicated IT staffers who bring a detailed knowledge of SAGE business needs and a thorough understanding of RSuite. That combination makes a project manager’s job very easy!


SAGE_10_year_award.jpg

SAGE accepts a plaque from RSI to commemorate 10 years as a client.
Back row, (l to r):  Barry Bealer (RSI), Keith Lawrenz (SAGE), Sal Hewavita (SAGE)
Front row:  John Cooper (SAGE) and Lisa Bos (RSI)

Watch Keith's Video Contact Heather Visit SAGE


2015_RSuite-letterhead-logo-1.gif

Topics: SAGE Publications, Enterprise Software, Enterprise CMS, Keith Lawrenz

RSuite Customer, SAGE Publications, Wins 2012 APEX Award for Publishing Excellence

Posted by Marianne Calihanna on Aug 3, 2012 10:15:00 AM

SAGE Publications uses RSuite CMS for automated distributionSAGE Open is a new open access publication from SAGE Publications. It publishes peer-reviewed, original research and review articles in an interactive, open access format. Articles may span the full spectrum of the social and behavioral sciences and the humanities.

SAGE recently won its first award, the 2012 APEX Award for Publishing Excellence. SAGE Open recently published its 100th journal article after winning the prestigious APEX Award. The success of this journal has lead to the recent announcement of three new open access journals for SAGE: SAGE Open Engineering, SAGE Open Medical Case Reports, and SAGE Open Medicine.

SAGE Publications has been using RSuite CMS for automated content distribution for the past 5 years and has recognized impressive gains in the organization:

  • SAGE is now producing more than 600 journals – double the output of 2 years ago – without addition of staff to its journal publishing technologies team
  • 5years ago, SAGE had fewer than 100 digital assets online. By the end of 2012, SAGE is expecting to have more than 5,000 online digital assets.
  • with the improved searchability and metatagging provided by RSuite CMS, SAGE is now able to provide its clients with precise figures regarding the number of articles in their archive related to specific topics, along with the ability to provide controlled access to its library of content.

Congratulations SAGE Publications!

Want to learn how RSuite CMS can help your publishing organization?

Schedule RSuite Demo!

Topics: content management for publishers, RSuite CMS, SAGE Publications

Comment below